AI & Cybersecurity FAQ
Search practical answers for small-business cybersecurity and safe AI use.
Frequently Asked Questions
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Common Questions
What should a small business do first to improve cybersecurity?
Start with the accounts that could hurt the business most: email, banking, bookkeeping, payroll, domain registrar, website hosting, and cloud storage. Turn on multi-factor authentication, make sure every person has their own account, confirm operating system and browser updates are current, and check that important files are backed up somewhere separate from the main computer or cloud account.
What is multi-factor authentication?
Multi-factor authentication, or MFA, means a password alone is not enough to get into an account. After the password, the person must also approve a code, app prompt, security key, or other second step. For a small business, MFA is especially important for email, banking, bookkeeping, payroll, social media, and admin accounts.
Where should we turn on MFA first?
Turn on MFA first for email accounts, administrator accounts, financial accounts, payroll, bookkeeping, website hosting, domain registration, remote access, and cloud file storage. If you can only do a few today, start with the owner account, bookkeeping/payroll, and any account that can reset passwords for other services.
Do we need a password manager?
A password manager is one of the easiest upgrades for a small business. It helps every person use long, unique passwords without writing them down or reusing the same password everywhere. It also makes offboarding safer because shared passwords can be reduced or removed.
What is phishing and how can we spot it?
Phishing is a fake message designed to make someone click, pay, sign in, download a file, or share information. Watch for urgency, payment changes, gift card requests, unexpected attachments, sender addresses that are slightly wrong, and links that do not match the real company website. When money, passwords, or sensitive data are involved, verify through a known phone number or known website.